Effective Date: Jan. 1, 2026
Website: shopscrubsunlimited.com

Welcome to Scrubs Unlimited. These Terms and Conditions govern your use of our website, products, services, SMS communications, and related features. By accessing or using this website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, do not use this website.

1. General Use

By using this website, you confirm that:

  • You are at least 18 years old or using the site under the supervision of a parent or legal guardian.
  • You will use this site only for lawful purposes.
  • You will not misuse, disrupt, hack, scrape, copy, or interfere with the website or its services.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. Product Information

We strive to ensure all product descriptions, pricing, colors, sizing, and availability are accurate. However:

  • Colors may vary depending on screen settings.
  • Inventory may change without notice.
  • We reserve the right to correct errors, inaccuracies, or omissions at any time.

Products are subject to availability and may be discontinued without notice.

3. Pricing and Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to:

  • Modify pricing at any time
  • Cancel orders resulting from pricing errors
  • Limit quantities purchased

Payments are processed securely through third-party payment providers. We do not store full payment card details on our servers.

4. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Carriers
  • Weather
  • Customs
  • Supply chain disruptions
  • Incorrect customer information

Customers are responsible for providing accurate shipping details.

5. Returns and Exchanges

Returns and exchanges are subject to our Return Policy.

Items may be refused for return if:

  • Worn or washed
  • Damaged by misuse
  • Returned outside the allowed return period
  • Missing original tags or packaging

Certain items may be final sale.

6. Account Registration

If you create an account, you are responsible for:

  • Maintaining confidentiality of login credentials
  • All activities under your account
  • Providing accurate information

We may suspend or terminate accounts suspected of fraudulent or abusive behavior.

7. Intellectual Property

All content on this website including:

  • Logos
  • Branding
  • Images
  • Product descriptions
  • Graphics
  • Videos
  • Website design
  • Text

is the property of Scrubs Unlimited or its licensors and protected by copyright, trademark, and intellectual property laws.

You may not reproduce, copy, distribute, or exploit any content without written permission.

8. SMS Messaging and Twilio Verification

By submitting your phone number and opting into SMS communications, you expressly consent to receive:

  • Order updates
  • Customer support messages
  • Appointment reminders
  • Marketing or promotional messages
  • Verification and authentication messages

These messages may be delivered using automated technology through Twilio or other messaging providers.

SMS Consent

By opting in:

  • You certify that you are the authorized user of the mobile number provided.
  • Consent is not a condition of purchase.
  • Message and data rates may apply depending on your carrier plan.

Verification Messages

For account security and fraud prevention, we may send one-time passcodes (OTP), authentication codes, or language verification messages through Twilio Verify services.

These messages help:

  • Confirm account ownership
  • Prevent unauthorized access
  • Verify customer identity
  • Support multilingual communication preferences

Opt-Out

You may opt out of SMS marketing at any time by replying:

  • STOP
  • UNSUBSCRIBE
  • CANCEL

You may still receive transactional or account-related messages after opting out of marketing communications.

For assistance, reply HELP or contact customer support.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

We collect and process information in accordance with applicable privacy laws, including information necessary for:

  • Order fulfillment
  • Fraud prevention
  • Customer service
  • SMS verification
  • Marketing communications

10. Limitation of Liability

To the fullest extent permitted by law, Scrubs Unlimited shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Data loss
  • Service interruptions

Our maximum liability shall not exceed the amount paid for the product or service in question.

11. Disclaimer of Warranties

This website and all products/services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee:

  • Uninterrupted access
  • Error-free operation
  • Virus-free functionality
  • Continuous availability

12. Indemnification

You agree to indemnify and hold harmless Scrubs Unlimited, its affiliates, employees, contractors, and partners from claims, damages, liabilities, and expenses arising from:

  • Your misuse of the website
  • Violation of these Terms
  • Fraudulent or unlawful activity

13. Third-Party Services

This website may use or link to third-party services including:

  • Payment processors
  • Shipping providers
  • Analytics tools
  • Twilio communications services
  • Social media platforms

We are not responsible for third-party content, policies, or service interruptions.

14. Governing Law

These Terms shall be governed by and interpreted under the laws of the applicable jurisdiction in which Scrubs Unlimited operates, without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate courts within that jurisdiction.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting to this page.

Your continued use of the website constitutes acceptance of the updated Terms.

16. Contact Information

For questions regarding these Terms and Conditions, please contact:

Scrubs Unlimited
Website: shopscrubsunlimited.com
Email: support@shopscrubsunlimited.com